Current Response Time
at:

X	.1-2 Days
	.3-4 Days
X	.5-7 Days

Dear Silverite (or future Silverite),

Use this Form if you have not received your product, or you have lost it and want it replaced. Please note that because of the high volume of email we get daily, we can't reply to your questions in detail. If there is a large promotion, we can get thousands of customers in a short period and this will create a backlog. We'll always try and let you know about any delay.

Before you reply:

Whitelist the following address: askkensilver AT gmail.com (replace AT with @ without any gaps). Your email host has details on how to do that.

Please don't submit several duplicate forms on the same subject. We do receive 99.99% of all email, so your question will be seen and replied to as soon as we can.

Lisa -Support Desk